Product FAQ

Last updated:2022-11-15
Product FAQ

Which carriers are supported?

China Mobile, China Unicom, and China Telecom.

Which mobile networks are supported?

China Mobile 2G/3G/4G/5G, China Unicom 3G/4G/5G, China Telecom 4G/5G.

Note: Verification failure rate is higher on 2G.

  • Web SDK: verification works only when cellular data is on and Wi-Fi is off.
  • Android, HarmonyOS, and iOS SDKs: verification works with cellular data, or cellular + Wi-Fi.
  • Verification is unavailable when cellular data is off.

Are dual-SIM devices supported?

Yes. Only the SIM with active cellular data is used for verification.

Are there rate limits for number verification APIs?

To prevent abusive consumption of verification quota:

  • Per AppKey, minimum 30 seconds between verifications for the same phone number; maximum 10 verifications per number per calendar day.

  • Maximum 500,000 verifications per AppKey per calendar day.

To adjust limits, go to the Jiguang developer portal under JVerification → Security Management → API Rate Limits.

Verification token validity

Tokens expire after a limited period.

  • Number verification token:

  • China Mobile: 2 minutes; China Unicom: 10 minutes; China Telecom: 1 minute.

  • At most 30 unused tokens within 10 minutes; each token is single-use.

  • One-click login loginToken:

  • China Mobile: 2 minutes; China Unicom: 30 minutes; China Telecom: 30 minutes.

  • At most 30 unused loginTokens within 10 minutes.

  • One-click login pre-login cache:

  • China Mobile: 30 minutes; China Unicom: 10 minutes; China Telecom: 10 minutes.

Pricing

Prepaid, pay-per-success verification billing.

  • One-click login: billed only when phone number is obtained successfully.
  • Number verification: billed on match or mismatch results.
  • Business risk: billed by monthly API result volume.

Pricing tiers:

Prepaid volume Unit price (CNY/call)
X≤10K 0.0295
10K<X≤50K 0.0275
50K<X≤250K 0.0265
250K<X≤500K 0.0255
X>500K Contact sales

Carrier terms and privacy agreements

Carrier Branding Agreement Link
China Mobile Authentication provided by China Mobile China Mobile Authentication Terms https://wap.cmpassport.com/resources/html/contract.html
China Unicom Authentication provided by China Unicom China Unicom Authentication Agreement https://msv6.wosms.cn/html/oauth/protocol2.html
China Telecom Authentication provided by China Telecom eSurfing account eSurfing Account Service and Privacy Agreement https://e.189.cn/sdk/agreement/detail.do

How to obtain the Android app signature?

Install the App Signature Tool on a device with your app to obtain the Android app signature.

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